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Pemi-Baker Hospice & Home Health Logo

Providing compassionate in-home and out-patient care in Plymouth, NH

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Home Care

Thank You Eversource Foundation for Helping our Home Care staff!

April 30, 2020

Home health care is becoming a new front in the national fight against COVID-19 as hospitals discharge patients home and others strive to stay out of them. The World Health Organization just named 2020 the year of the Nurse and Midwife and with National Nurses week right upon us, Pemi-Baker would like to say thank you to all of our Nurses and Licensed Nurse Assistants who go above and beyond, day in and day out.

Home care nurses, therapists, and aides — who normally help an estimated 12 million Americans with everything from bathing to IV medications — are now taking on the difficult and potentially dangerous task of caring for coronavirus patients. While Americans are being told to keep to themselves, home health providers and their clients still largely have to engage in person, often in close proximity. Many agencies are ramping up phone or video visits but these are typically not covered by insurance and even the smartest phone can’t listen to someone’s lungs or get them to the bathroom.

The crisis is testing the industry, but it’s also a moment of pride for workers who have often felt under-recognized.  “We have taken the Covid 19 pandemic as an opportunity,” said Danielle Paquette-Horne, PBCH Home Health, Palliative and Hospice Care Director. “We’re getting a chance to establish what can be done different by modifying our daily operations and to show the community that they can continue to count on us to serve them and their family during this pandemic,” Paquette-Horne said.

Coronavirus care at home has expanded rapidly in the last few weeks. Some agencies in most states are now taking COVID-19 patients referred after hospitalization or nursing home care or as an alternative to them, and Pemi-Baker Community Health is rising to the challenge. 

Pemi-Baker Community Health’s COVID-19 taskforce meets three times a week to assure Pemi-Baker is up to date with CDC guidelines and like their colleagues in hospitals and nursing homes, PBCH’s home care workers have faced a scarcity of protective equipment.

“We are very grateful to the EVERSOURCE Foundation for their recent grant to help us buy more protective supplies for our nurses, LNAs and patients,” said Chandra Engelbert, Pemi-Baker Community Health, CEO.  “To have a community partner we can rely on when our non-profit faces these challenges, is crucial and priceless,” said Engelbert, “Countless Pemi-Baker friends have also sewn cloth face masks for our staff and patients, (double prevention), and we want to thank them as well.”

To help raise funds, Pemi-Baker Community Health is holding a ‘NO-SHOW AUCTION’ throughout the month of May.  With over 70 items to bid on, Raffles to invest in and Specialty Services to donate towards, they are hoping to make up for the fact that they had to cancel their largest fundraiser of the year.  Please visit www.32auctions.com/PBCHMay2020 to participate. 

For over 52 years, Pemi-Baker Community Health has served family, friends and neighbors in 18+ towns and they couldn’t have done it without the generosity of individuals and businesses alike.  Pemi-Baker would like to thank the following businesses for sponsoring the NO-SHOW AUCTION:  Dumont Construction Inc., Mid-State Health Center, Northway Bank, Speare Memorial Hospital, NEEBCO, MatrixCare by ResMed, Noyes Insurance, Service Credit Union, Insurance 24, Steve and Carole Osmer, Brian Weeks Electric, Highline Acoustics, Deb Hills Cleaning Services, Peabody & Smith Realty.

~By Anna Swanson

Filed Under: Fundraiser, Home Care, Press Release Tagged With: Community Partners, COVID-19, Eversource Foundation; Face Masks, fundraiser, Home Care, Home Health, No-show auction

Pemi-Baker Community Health Recognized as a ‘We Honor Veterans’ Partner

November 11, 2019

It may surprise many people to learn that 25 percent of those who die every year in the U.S. are Veterans. To help provide care and support that reflect the important contributions made by these men and women, Pemi-Baker Community Health (PBCH) has become a national partner of We Honor Veterans, a pioneering campaign developed by National Hospice and Palliative Care Organization in collaboration with the Department of Veterans Affairs.


As a We Honor Veterans Partner, PBCH will implement ongoing Veteran-centered education for their staff and volunteers to help improve the care they provide to the Veterans they proudly serve. The nation is seeing many of the Veterans who served in World War II and Korean pass away—and the number of deaths of Vietnam Veterans is beginning to rise.

The We Honor Veterans campaign provides tiered recognition to organizations that demonstrate a systematic commitment to improving care for Veterans. “Partners” can assess their ability to serve Veterans and, using resources provided as part of the campaign, integrate best practices for providing end-of-life care to Veterans into their organization. By recognizing the unique needs of our nation’s Veterans who are facing a life-limiting illness, Pemi-Baker Community Health & Hospice is better able to accompany and guide Veterans and their families toward a more peaceful ending. And in cases where there might be some specific needs related to the Veteran’s military service, combat experience or other traumatic events, PBCH will find tools to help support those they are caring for.

“We thank Pemi-Baker Community Health for partnering in the We Honor Veterans program,” says NHPCO President & CEO Ed Banach. “We Honor Veterans partners are committed to providing quality Veteran-centric care to the Veteran patients they serve. They understand how a Veteran’s military service, combat experience or other traumatic events, could impact their end-of-life experience.”

The resources of We Honor Veterans focus on respectful inquiry, compassionate listening, and grateful acknowledgment, coupled with Veteran-centric education of health care staff caring for Veterans. To learn more about We Honor Veterans or to support this important work via a secure, online donation, please visit www.wehonorveterans.org.
“VA shares a common goal with our nation’s hospices, and that is to provide the best possible care specifically tailored for Veterans, meeting their goals of care in their preferred setting. As we focus on working together and unite our services and skills, We Honor Veterans will channel our combined strengths directly to Veterans – wherever they are receiving care,” added Banach.


With 52 years of experience, serving over 900 clients from 18 towns in central and northern New Hampshire, Pemi-Baker Community Health is the home care provider of choice for Grafton County. Services include at-home healthcare (VNA), hospice and palliative care, on-site physical and occupational therapy and fitness memberships including a fitness gym and fitness classes in our 90-degree therapy pool. PBCH is located at 101 Boulder Point Drive, Suite 3, Plymouth, NH. To contact us please call: 603-536-2232 or email: info@pbhha.org Visit our website: www.pbhha.org and like our Facebook Page: @PBCH4

~By Anna Swanson

Filed Under: Education, Home Care, Press Release Tagged With: Care, Home Care, hospice, Veteran's Day, We Honor Veterans

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News & Articles

Grief & Loss support group at Pemi-Baker Hospice & Home Health

A Safe Space for Healing: Grief & Loss Support Group

A Safe Space for Healing: Grief and Loss Support Group at Plymouth Senior Center. The experience of grief that follows upon a loss is a …

Pemi-Baker Hospice & Home Health Wellness Workshop in Waterville Valley

Free Workshop: Wellness, Health & Happiness as We Age

Pemi-Baker Hospice & Home Health invites community members to attend a free educational workshop, “Wellness, Health & Happiness as …

Stay Steady This Winter

Pemi-Baker Hospice & Home Health is pleased to announce the launch of quarterly Fall Prevention Workshops, designed to help older adults …

Hospice care with Pemi-Baker Hospice & Home Health, Plymouth, NH

“I would give your hospice team 10 stars if I could!”

They were truly amazing. We called on a Sunday, and they sent someone out that very afternoon to begin care and stayed by our side as Mom's health declined. We are especially grateful for Alexa, who went above and beyond to attend to our mom's needs and support us as caregivers. She was exceptionally knowledgeable, compassionate and simply an incredible human to be around. We couldn't have done this without her and will be forever grateful for her care. We also want to acknowledge Gretchen and Dr. Saunders, who guided us through some very challenging moments and took the time to truly listen, support us and answer all of our questions. I cant' say enough about our experience with hospice. We are deeply grateful for their care, compassion and support during this time.

Liz L.

Pemi-Baker Hospice & Home Health
5
2019-11-07T12:26:12-05:00

Liz L.

Hospice care with Pemi-Baker Hospice & Home Health, Plymouth, NH
They were truly amazing. We called on a Sunday, and they sent someone out that very afternoon to begin care and stayed by our side as Mom's health declined. We are especially grateful for Alexa, who went above and beyond to attend to our mom's needs and support us as caregivers. She was exceptionally knowledgeable, compassionate and simply an incredible human to be around. We couldn't have done this without her and will be forever grateful for her care. We also want to acknowledge Gretchen and Dr. Saunders, who guided us through some very challenging moments and took the time to truly listen, support us and answer all of our questions. I cant' say enough about our experience with hospice. We are deeply grateful for their care, compassion and support during this time.
https://pemibakerhospicehomehealth.org/testimonials/weve-loved-the-swim-lessons-at-pemi-baker/
Pemi-Baker Hospice & Home Health home visit

“Triple bypass and still going strong!”

I was a mess after having a triple bypass BUT the people at Pemi-Baker helped me so much. Each one were kind, caring, helpful and very sincere with their care. I am so grateful for this service. I did have family members that helped me through this time, but I really needed the love and care that the people at Pemi-Baker gave me. I miss them but am well and in Cardiac Rehab now. Thank you all!!!!

Barbi S.

Pemi-Baker Hospice & Home Health
5
2026-01-21T08:52:19-05:00

Barbi S.

Pemi-Baker Hospice & Home Health home visit
I was a mess after having a triple bypass BUT the people at Pemi-Baker helped me so much. Each one were kind, caring, helpful and very sincere with their care. I am so grateful for this service. I did have family members that helped me through this time, but I really needed the love and care that the people at Pemi-Baker gave me. I miss them but am well and in Cardiac Rehab now. Thank you all!!!!
https://pemibakerhospicehomehealth.org/testimonials/triple-bypass-and-still-going-strong/
Pemi-Baker Hospice & Home Health Physical Therapist in the home

The Physical therapists were amazing!

The physical therapists who visited after my total knee replacement were amazing! The communication was excellent. They phoned in advance to confirm their arrival times. Each PT provider was professional, supportive, and guided me through the appropriate exercises necessary in order for me to be ready to leave my house and continue with physical therapy outside the home. I am very grateful.

Karen M.

Pemi-Baker Hospice & Home Health
5
2026-01-21T08:04:41-05:00

Karen M.

Pemi-Baker Hospice & Home Health Physical Therapist in the home
The physical therapists who visited after my total knee replacement were amazing! The communication was excellent. They phoned in advance to confirm their arrival times. Each PT provider was professional, supportive, and guided me through the appropriate exercises necessary in order for me to be ready to leave my house and continue with physical therapy outside the home. I am very grateful.
https://pemibakerhospicehomehealth.org/testimonials/the-physical-therapists-were-amazing/

“Your generosity with your time and your loving care is appreciated more than you know.”

Thank you to everyone who played a role in taking care of my mother and giving her the freedom of remaining home while suffering from dementia. Your generosity with your time and your loving care is appreciated more than you know. A special thanks goes to Macayla and Colleen, who visited her on a regular basis, and to Lauren who was helpful in connecting us with state services.

Terry W.

Pemi-Baker Hospice & Home Health
2020-01-17T12:43:19-05:00

Terry W.

Thank you to everyone who played a role in taking care of my mother and giving her the freedom of remaining home while suffering from dementia. Your generosity with your time and your loving care is appreciated more than you know. A special thanks goes to Macayla and Colleen, who visited her on a regular basis, and to Lauren who was helpful in connecting us with state services.
https://pemibakerhospicehomehealth.org/testimonials/i-was-ready-to-give-up-before-i-met-the-pemi-baker-team/
Pemi-Baker Hospice & Home Health physical therapy

“Everyone is so helpful, supportive and kind!”

I had two hip replacements within 10 months and the VA referred me to Pemi-Baker for rehab in my home. They were all amazing! I had PTs and OTs help me exercise and strengthen my hips and legs quickly. They also helped me to acquire the equipment such as canes, leg lifters, sock helpers, and walkers to fit each stage of my healing. Call them they will help you!

Linda M.

Pemi-Baker Hospice & Home Health
5
2026-01-21T08:18:35-05:00

Linda M.

Pemi-Baker Hospice & Home Health physical therapy
I had two hip replacements within 10 months and the VA referred me to Pemi-Baker for rehab in my home. They were all amazing! I had PTs and OTs help me exercise and strengthen my hips and legs quickly. They also helped me to acquire the equipment such as canes, leg lifters, sock helpers, and walkers to fit each stage of my healing. Call them they will help you!
https://pemibakerhospicehomehealth.org/testimonials/everyone-is-so-helpful-supportive-and-kind/

“Kind, professional, competent services every step of the way”

Our primary nurse, Fred, was outstanding, and others who filled in were wonderful and a credit to your organization. Fred, you were amazing, not only for mom but for my husband and I as well. I will forever be grateful for your support, wisdom, humor and kindness, all along the end of life journey for mom. I am so deeply thankful that circumstances conspired such that mom was able to die at home, and your role made that time as seamless as it could be made.

Paula W.

Pemi-Baker Hospice & Home Health
5
2020-01-17T12:31:13-05:00

Paula W.

Our primary nurse, Fred, was outstanding, and others who filled in were wonderful and a credit to your organization. Fred, you were amazing, not only for mom but for my husband and I as well. I will forever be grateful for your support, wisdom, humor and kindness, all along the end of life journey for mom. I am so deeply thankful that circumstances conspired such that mom was able to die at home, and your role made that time as seamless as it could be made.
https://pemibakerhospicehomehealth.org/testimonials/im-so-happy-that-i-found-pbch/

The Rewards of Being a Hospice Volunteer

While I was familiar with Hospice for many years, I only have been a hospice volunteer with Pemi Baker Hospice and Home Health (PBHHH) since October 2021.  When I retired, I began searching for volunteer work that would allow me to give back to my community.  A newsletter from PBHHH arrived in my email announcing training for hospice volunteers.  My family had experienced the need for hospice twice, once in Ohio and again in Florida.  The relief my family and I felt when the hospice volunteers arrived was beyond measure.  I want to bring the same kind of assistance to others.  PBHHH given me that opportunity by providing professional training with knowledgeable nurses, doctors, social workers and other health care professionals.  Their guidance has enabled me to meet the challenges of being s hospice volunteer, and I am very glad that I did it.

Connie C.

Pemi-Baker Hospice & Home Health
5
2022-06-27T12:20:25-04:00

Connie C.

While I was familiar with Hospice for many years, I only have been a hospice volunteer with Pemi Baker Hospice and Home Health (PBHHH) since October 2021.  When I retired, I began searching for volunteer work that would allow me to give back to my community.  A newsletter from PBHHH arrived in my email announcing training for hospice volunteers.  My family had experienced the need for hospice twice, once in Ohio and again in Florida.  The relief my family and I felt when the hospice volunteers arrived was beyond measure.  I want to bring the same kind of assistance to others.  PBHHH given me that opportunity by providing professional training with knowledgeable nurses, doctors, social workers and other health care professionals.  Their guidance has enabled me to meet the challenges of being s hospice volunteer, and I am very glad that I did it.
https://pemibakerhospicehomehealth.org/testimonials/the-rewards-of-being-a-hospice-volunteer/
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Monday-Friday: 8:00 am to 4:30 pm

Tel: (603) 536-2232

Answering Service for Nurse nights/weekends:
Tel: (603) 536-2232

Pemi-Baker Hospice & Home Health
101 Boulder Point Drive, Suite 3
Plymouth, NH 03264

Fax: (877) 201-0469
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