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Providing compassionate in-home and out-patient care in Plymouth, NH

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Serious Illness support

Complex Care Support for Common Serious Illnesses of Aging

March 17, 2026

Pemi-Baker Hospice & Home Health Offers Complex Care Support for Common Serious Illnesses of Aging. Pemi-Baker Hospice & Home Health complex care support program

As people age, many begin to experience chronic health conditions that can make everyday life more complicated. Illnesses such as cancer, heart disease, Alzheimer’s disease, COPD, kidney disease, stroke, and diabetes are increasingly common among older adults, and managing them often requires ongoing care, education, and support.

To help patients and families navigate these challenges, Pemi-Baker Hospice & Home Health offers its Complex Care Support Program, designed to provide additional assistance to individuals living with serious illnesses while they continue receiving active medical treatment.

For many families, managing a serious health condition can quickly become overwhelming. Multiple doctor appointments, medications, changing symptoms, and uncertainty about what lies ahead can create stress for both patients and caregivers.

“Many of the health challenges people face later in life are a normal part of aging, but that doesn’t mean families have to navigate them alone,” said Aubrey Engle, RN, Executive Director at Pemi-Baker Hospice & Home Health. “Our Complex Care Support Program provides an extra layer of guidance and care so patients and caregivers feel more confident managing these conditions at home.”

The program focuses on education, care planning, and resource navigation, helping patients better understand their illness and the options available to them.

Pemi-Baker’s skilled home health team includes experienced registered nurses, licensed nursing assistants (LNAs), physical therapists, and occupational therapists who work together to support patients in the comfort of their homes.

Services through the Complex Care Support Program may include:

  • Nursing visits to monitor symptoms and help manage complex medical needs
  • Medication education and management to ensure treatments are safe and effective
  • Physical and occupational therapy to maintain strength, mobility, and independence
  • Personal care assistance provided by compassionate licensed nursing assistants
  • Education for patients and caregivers so families feel prepared and informed
  • Care planning and guidance to help patients and families understand what to expect in the future

By offering care in the home, the program helps individuals remain in familiar surroundings while receiving the support they need to maintain the best possible quality of life.

A key part of the Complex Care Support Program is collaboration with existing healthcare providers. The Pemi-Baker team works in conjunction with physicians and specialists, enhancing the care patients are already receiving and ensuring communication between all members of the care team.

The program also offers nurses on-call 24 hours a day to assist with urgent needs, providing reassurance that help is always available if questions or concerns arise.

“Serious illness often comes with uncertainty,” Engle added. “Having a knowledgeable team available at any time can provide tremendous peace of mind for families.”

Beyond addressing immediate needs, the Complex Care Support Program also helps patients and families prepare for what may come next, empowering them to make informed decisions about their care as health needs change.

As a nonprofit organization serving communities throughout the region, Pemi-Baker Hospice & Home Health remains committed to helping neighbors live as comfortably and independently as possible, even while facing serious illness.

Patients, caregivers, and healthcare providers interested in learning more about the Complex Care Support Program can call 603-536-2232 for more information.

Filed Under: Home Care, Hospice & Palliative Care Tagged With: Advanced illness support, Complex Care Support, Pemi-Baker Hospice & Home Health, Serious Illness support

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Hospice care with Pemi-Baker Hospice & Home Health, Plymouth, NH

“I would give your hospice team 10 stars if I could!”

They were truly amazing. We called on a Sunday, and they sent someone out that very afternoon to begin care and stayed by our side as Mom's health declined. We are especially grateful for Alexa, who went above and beyond to attend to our mom's needs and support us as caregivers. She was exceptionally knowledgeable, compassionate and simply an incredible human to be around. We couldn't have done this without her and will be forever grateful for her care. We also want to acknowledge Gretchen and Dr. Saunders, who guided us through some very challenging moments and took the time to truly listen, support us and answer all of our questions. I cant' say enough about our experience with hospice. We are deeply grateful for their care, compassion and support during this time.

Liz L.

Pemi-Baker Hospice & Home Health
5
2019-11-07T12:26:12-05:00

Liz L.

Hospice care with Pemi-Baker Hospice & Home Health, Plymouth, NH
They were truly amazing. We called on a Sunday, and they sent someone out that very afternoon to begin care and stayed by our side as Mom's health declined. We are especially grateful for Alexa, who went above and beyond to attend to our mom's needs and support us as caregivers. She was exceptionally knowledgeable, compassionate and simply an incredible human to be around. We couldn't have done this without her and will be forever grateful for her care. We also want to acknowledge Gretchen and Dr. Saunders, who guided us through some very challenging moments and took the time to truly listen, support us and answer all of our questions. I cant' say enough about our experience with hospice. We are deeply grateful for their care, compassion and support during this time.
https://pemibakerhospicehomehealth.org/testimonials/weve-loved-the-swim-lessons-at-pemi-baker/
Pemi-Baker Hospice & Home Health home visit

“Triple bypass and still going strong!”

I was a mess after having a triple bypass BUT the people at Pemi-Baker helped me so much. Each one were kind, caring, helpful and very sincere with their care. I am so grateful for this service. I did have family members that helped me through this time, but I really needed the love and care that the people at Pemi-Baker gave me. I miss them but am well and in Cardiac Rehab now. Thank you all!!!!

Barbi S.

Pemi-Baker Hospice & Home Health
5
2026-01-21T08:52:19-05:00

Barbi S.

Pemi-Baker Hospice & Home Health home visit
I was a mess after having a triple bypass BUT the people at Pemi-Baker helped me so much. Each one were kind, caring, helpful and very sincere with their care. I am so grateful for this service. I did have family members that helped me through this time, but I really needed the love and care that the people at Pemi-Baker gave me. I miss them but am well and in Cardiac Rehab now. Thank you all!!!!
https://pemibakerhospicehomehealth.org/testimonials/triple-bypass-and-still-going-strong/
Pemi-Baker Hospice & Home Health Physical Therapist in the home

The Physical therapists were amazing!

The physical therapists who visited after my total knee replacement were amazing! The communication was excellent. They phoned in advance to confirm their arrival times. Each PT provider was professional, supportive, and guided me through the appropriate exercises necessary in order for me to be ready to leave my house and continue with physical therapy outside the home. I am very grateful.

Karen M.

Pemi-Baker Hospice & Home Health
5
2026-01-21T08:04:41-05:00

Karen M.

Pemi-Baker Hospice & Home Health Physical Therapist in the home
The physical therapists who visited after my total knee replacement were amazing! The communication was excellent. They phoned in advance to confirm their arrival times. Each PT provider was professional, supportive, and guided me through the appropriate exercises necessary in order for me to be ready to leave my house and continue with physical therapy outside the home. I am very grateful.
https://pemibakerhospicehomehealth.org/testimonials/the-physical-therapists-were-amazing/

“Your generosity with your time and your loving care is appreciated more than you know.”

Thank you to everyone who played a role in taking care of my mother and giving her the freedom of remaining home while suffering from dementia. Your generosity with your time and your loving care is appreciated more than you know. A special thanks goes to Macayla and Colleen, who visited her on a regular basis, and to Lauren who was helpful in connecting us with state services.

Terry W.

Pemi-Baker Hospice & Home Health
2020-01-17T12:43:19-05:00

Terry W.

Thank you to everyone who played a role in taking care of my mother and giving her the freedom of remaining home while suffering from dementia. Your generosity with your time and your loving care is appreciated more than you know. A special thanks goes to Macayla and Colleen, who visited her on a regular basis, and to Lauren who was helpful in connecting us with state services.
https://pemibakerhospicehomehealth.org/testimonials/i-was-ready-to-give-up-before-i-met-the-pemi-baker-team/
Pemi-Baker Hospice & Home Health physical therapy

“Everyone is so helpful, supportive and kind!”

I had two hip replacements within 10 months and the VA referred me to Pemi-Baker for rehab in my home. They were all amazing! I had PTs and OTs help me exercise and strengthen my hips and legs quickly. They also helped me to acquire the equipment such as canes, leg lifters, sock helpers, and walkers to fit each stage of my healing. Call them they will help you!

Linda M.

Pemi-Baker Hospice & Home Health
5
2026-01-21T08:18:35-05:00

Linda M.

Pemi-Baker Hospice & Home Health physical therapy
I had two hip replacements within 10 months and the VA referred me to Pemi-Baker for rehab in my home. They were all amazing! I had PTs and OTs help me exercise and strengthen my hips and legs quickly. They also helped me to acquire the equipment such as canes, leg lifters, sock helpers, and walkers to fit each stage of my healing. Call them they will help you!
https://pemibakerhospicehomehealth.org/testimonials/everyone-is-so-helpful-supportive-and-kind/

“Kind, professional, competent services every step of the way”

Our primary nurse, Fred, was outstanding, and others who filled in were wonderful and a credit to your organization. Fred, you were amazing, not only for mom but for my husband and I as well. I will forever be grateful for your support, wisdom, humor and kindness, all along the end of life journey for mom. I am so deeply thankful that circumstances conspired such that mom was able to die at home, and your role made that time as seamless as it could be made.

Paula W.

Pemi-Baker Hospice & Home Health
5
2020-01-17T12:31:13-05:00

Paula W.

Our primary nurse, Fred, was outstanding, and others who filled in were wonderful and a credit to your organization. Fred, you were amazing, not only for mom but for my husband and I as well. I will forever be grateful for your support, wisdom, humor and kindness, all along the end of life journey for mom. I am so deeply thankful that circumstances conspired such that mom was able to die at home, and your role made that time as seamless as it could be made.
https://pemibakerhospicehomehealth.org/testimonials/im-so-happy-that-i-found-pbch/

The Rewards of Being a Hospice Volunteer

While I was familiar with Hospice for many years, I only have been a hospice volunteer with Pemi Baker Hospice and Home Health (PBHHH) since October 2021.  When I retired, I began searching for volunteer work that would allow me to give back to my community.  A newsletter from PBHHH arrived in my email announcing training for hospice volunteers.  My family had experienced the need for hospice twice, once in Ohio and again in Florida.  The relief my family and I felt when the hospice volunteers arrived was beyond measure.  I want to bring the same kind of assistance to others.  PBHHH given me that opportunity by providing professional training with knowledgeable nurses, doctors, social workers and other health care professionals.  Their guidance has enabled me to meet the challenges of being s hospice volunteer, and I am very glad that I did it.

Connie C.

Pemi-Baker Hospice & Home Health
5
2022-06-27T12:20:25-04:00

Connie C.

While I was familiar with Hospice for many years, I only have been a hospice volunteer with Pemi Baker Hospice and Home Health (PBHHH) since October 2021.  When I retired, I began searching for volunteer work that would allow me to give back to my community.  A newsletter from PBHHH arrived in my email announcing training for hospice volunteers.  My family had experienced the need for hospice twice, once in Ohio and again in Florida.  The relief my family and I felt when the hospice volunteers arrived was beyond measure.  I want to bring the same kind of assistance to others.  PBHHH given me that opportunity by providing professional training with knowledgeable nurses, doctors, social workers and other health care professionals.  Their guidance has enabled me to meet the challenges of being s hospice volunteer, and I am very glad that I did it.
https://pemibakerhospicehomehealth.org/testimonials/the-rewards-of-being-a-hospice-volunteer/
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Pemi-Baker Hospice & Home Health
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Hours & Contact

Monday-Friday: 8:00 am to 4:30 pm

Tel: (603) 536-2232

Answering Service for Nurse nights/weekends:
Tel: (603) 536-2232

Pemi-Baker Hospice & Home Health
101 Boulder Point Drive, Suite 3
Plymouth, NH 03264

Fax: (877) 201-0469
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