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Providing compassionate in-home and out-patient care in Plymouth, NH

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Hospice & Palliative Care

Chaplains and the Role of Spiritual Care in Healthcare

October 26, 2020

In celebration of National Pastoral/Spiritual Care Week, Pemi-Baker Community Health would like to acknowledge and thank Guy Tillson, MDiv, MA for being our Hospice Chaplain, an integral part of our hospice team. This year’s theme is ‘Collaborative Health Care: Chaplains Complete the Picture.’  By collaborating to provide holistic interdisciplinary care, our patients and families directly benefit from his presence and spiritual care services.

What a Home Care Chaplain Does A home care chaplain is a professionally trained clergy member who supports patients and staff with spiritual and religious concerns. He or she is clinically trained to help navigate the healthcare experience. Chaplains have similar skill sets to social workers, but are specially trained to support belief systems across faiths and cultures. In order to better meet the needs of patients, chaplains receive more than 1,600 hours of training focused specifically in healthcare settings.

Chaplains act not only as spiritual counselors, but as advocates for patients and staff. Dedicated chaplains influence better decisions about care, improve clinical outcomes, and enhance staff morale. The trust they establish with patients transfers to other members of the care team, leading to better care and better outcomes.

Expert guidance during serious illness (Palliative Care) A serious illness in your family includes coping with symptoms, stress and uncertainty. The experienced team from PBCH Palliative Care provides guidance and support focused on relieving physical, emotional and spiritual suffering of the patient as well as their entire family – so patients and families can enjoy life to the fullest despite the illness.

Expert guidance during life’s final months (Hospice Care) The final months of life can be more fulfilling if you or a loved one can focus on goals and wishes. The experienced team from PBCH Hospice Care will guide you with receiving expert medical care, as well as emotional and spiritual support.

Because chaplains are unbiased and part of the care team, they are valuable in providing a safe harbor and bridging difficult conversations. Guy Tillson, Chaplain at Pemi-Baker Community Health says, “Our most fundamental human condition is when we come face-to-face with our own mortality. As chaplains, we walk into some dark places and help bring in light.”

If you have more questions about Palliative Care, Hospice Care or what a home health Chaplain can do for you and your family, please call Pemi-Baker Community Health for more information today.

~Anna Swanson

Filed Under: Education, Hospice & Palliative Care, Press Release Tagged With: Home Care Chaplains, Hospice Care, palliative care, Pastoral Care Week, Spiritual Care Week

The Differences Between Palliative Care and Hospice Care Can be Confusing

July 27, 2020

Many people have heard of hospice care but they mistakenly think that it’s just a way to help cancer patients be more comfortable at the end of their lives. Fewer people have heard of palliative care, and they may have no idea what it is. The truth is that hospice and palliative care are related but used for different reasons at different times, and everyone should be well-versed in what they offer. PBCH can help clarify some points of confusion.

What is palliative care?  Palliative (pronounced pal-lee-uh-tiv) care is supportive care. It is specialized medical attention, provided by a specially trained, interdisciplinary team of medical experts to help people who have serious, often painful illnesses. The care covers management of physical and emotional pain, as well as stress relief and feelings of helplessness. The palliative care team works to provide quality of life for the patient as well as the patient’s family.

Where is palliative care provided?  Since palliative care can be offered alongside curative treatments such as chemotherapy, the services are available in a hospital setting, a clinic, a care facility or in the comfort of your own home.

Who is on the palliative care team?  A typical team would include a doctor trained in palliative care and, often, board-certified in Hospice and Palliative Medicine. Additionally, the team generally includes a palliative care nurse, a social worker, a chaplain or someone who can help with spiritual support if the patient requests it, plus a patient navigator or someone who can coordinate the process. PBCH and NANA work collaboratively with MidState Health Center’s Provider: Dr. Diane Arsenault, MD, FAAFP, HPM, HMDC.

When does palliative care start and who qualifies?  Palliative care can be provided as soon as a diagnosis is made and any time throughout an illness. It’s probably best known for cancer patients, but people with chronic obstructive pulmonary disease (COPD), heart disease, or other illnesses that cause chronic pain or discomfort can also qualify. The focus of palliative care is to provide relief from the symptoms of the disease and even the treatment side effects, as well as help with emotional and spiritual issues. Palliative care is not curative but can be used alongside curative methods such as chemotherapy.

So, what is hospice care?  Hospice care is also supportive comfort care. The focus is to provide physical, emotional, and spiritual comfort to people who are in a terminal condition, as well as for the family. The main difference with palliative care is that with hospice care, curative treatment is stopped. Through hospice, people who choose to end treatment that has perhaps stopped being helpful and often adds pain to their existence, can then navigate the end of their lives in a pain-free, dignified manner.

What hospice is not– Many people, including some doctors, will say, “Well, there’s nothing we can do now so you may as well go on hospice care.” That is misguided thinking. Hospice care is not giving up. Hospice is an active choice to provide people who have been diagnosed as terminal with a pain-free life for the time that they have left. They can enjoy family and friends in a setting of their choice. When the time comes, patients die naturally, with dignity, and with loved ones by their side if they choose.

Don’t wait too long to go on hospice– Many people actually improve once they are on hospice care because of the support they receive from the hospice team. That is why hospice workers say the most frequent comment they hear is, “We wish we hadn’t waited so long.” The misconception that going on hospice means giving up is the reason why so many families wait until the last weeks of a patient’s life to obtain help when they could have had several months of care.

People often live longer when receiving supportive comfort care. Researchers have found that people diagnosed with cancer who receive palliative and hospice care often live longer. Most choose to spend more time with family and friends. Some travel. Many plan the funeral or life celebration that matches their specific wishes. Palliative and hospice care allow each person to live the best life possible until their health takes them close to the end of their lives. When that time comes, people die comfortably and with dignity.

~Anna Swanson         

Filed Under: Education, Hospice & Palliative Care, Press Release Tagged With: Hospice Care, palliative care

How a Hospice Team Supports Your Whole Family

June 29, 2020

As your family member or loved one grows older, you treasure each moment spent with them. When the time is right for hospice care, you want to find compassionate people to help your loved one cope with illness and feel safe and comfortable. Likewise, you — and each member of your family — deserve the support of a whole team of people to guide you through this challenging time.

Hospice care is not merely a service that helps you and your loved one make the most of your time together. It also offers emotional and spiritual healing for the whole family. Having a hospice care team means your family can lean on the deep compassion and endless support of a group of specialists who will guide you through this journey.

Meet Your PBCH Hospice Care Team—As you prepare to help your loved one transition into hospice care, take comfort in knowing that your family will be supported every step of the way. Your hospice care team is made up of health care experts and compassionate people who can help your loved one feel whole physically, mentally and spiritually. Each person on your hospice team — from doctors to hospice staff to trained volunteers — will work with your family to ensure you are always the leading voice in your loved one’s hospice experience.

Your Loved One’s Primary Caregiver–You may be your loved one’s primary caregiver, or it may be another family member, a loyal friend or a hired caregiver. This person provides necessary daily care to your loved one with the support of the entire hospice care team.

Your Physician–Your doctor has been there with your loved one every step of the way. He or she may continue to do so throughout hospice care, if you so choose. Your loved one’s physician is already intimately familiar with their medical history, which helps them to care for your loved one during hospice, too.

Hospice Physicians/APRNs–Hospice physicians are the compassionate people who coordinate your loved one’s care plan. These doctors work closely with other hospice team members and your loved one’s physician to manage physical symptoms with care.

Hospice Nurses–Hospice nurses coordinate your loved one’s care plan with the physician and the rest of the hospice team. They manage symptoms and pain to ensure that your loved one is as comfortable as possible. Your hospice nurse also educates your family members on the use of medical supplies and equipment, along with how to properly administer medications.

Home Health Aides–If your loved one is seriously ill, even a simple task can become challenging. Home health aides fill an important role by providing personal, in-home care to your loved one. Your aide may help with bathing, grooming, preparing light meals, changing bed linens and bandage changes.

Chaplains–Spiritual caregivers are key parts of your hospice care team and support the traditions and beliefs of all cultures and religions. Your chaplain can discuss spiritual matters, answer questions, pray with you or help meet religious or spiritual obligations. If needed, they can also assist with funeral plans and services.

Social Workers–Depending on your loved one’s needs and concerns, they may want to talk about their priorities, may need help resolving a family or personal conflict, or may need help understanding their illness or health condition. A social worker can help your loved one in each of these areas, as well as help complete advance care planning, connect families to community resources and provide emotional support and counseling for increased emotional comfort.

Brook Rose, Pemi-Baker Hospice Volunteer cooking meals for clients

Trained Volunteers–Specially trained Hospice volunteers may assist with many needs and tasks that make your day just a little bit easier. They can do activities such as run errands, do light housekeeping, provide companionship and play cards or read a book to your loved one. If necessary, volunteers can stay with your loved one, allowing you to take a breather before returning to your loved one’s care.

Bereavement Counselors–When you or another family member needs guidance in navigating grief, even before the loss of a loved one, bereavement counselors are here to help. Important members of your hospice care team, bereavement counselors are available during hospice care and beyond, providing individual and group grief support to your entire family.

Focusing on the Beauty of the Journey–The goal of hospice care is to make the transition through the final stages of a life-limiting or serious health condition more comfortable and peaceful for your loved one — and the whole family.  This can be a very challenging and difficult journey for everyone involved.  Working as a team with hospice can help comfort your family and allow your loved one to have the peace and dignity they deserve during their most difficult days.

Hospice Care You Can Count On–While your family member or loved one is in hospice, we want you to be able to focus on your loved one and know that you can rely on your Pemi-Baker Community Health hospice team to help with the rest.

Become a Trained Hospice Volunteer—Pemi-Baker Community Health is starting their next 5 week, volunteer training on July 7th from 4-6pm.  Become a trained hospice volunteer from the comfort of your own home. This FREE training will be virtual, by computer.  Contact Lauren Bell, SW at: lbell@pbhha.org or call 536-2232 for more details.

~Anna Swanson

Filed Under: Education, Hospice & Palliative Care, Hospice Volunteers, Press Release Tagged With: bereavement support, Hospice & Palliative Care, hospice team, hospice volunteers, social workers

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News & Articles

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The Rewards of Being a Hospice Volunteer

While I was familiar with Hospice for many years, I only have been a hospice volunteer with Pemi Baker Hospice and Home Health (PBHHH) since October 2021.  When I retired, I began searching for volunteer work that would allow me to give back to my community.  A newsletter from PBHHH arrived in my email announcing training for hospice volunteers.  My family had experienced the need for hospice twice, once in Ohio and again in Florida.  The relief my family and I felt when the hospice volunteers arrived was beyond measure.  I want to bring the same kind of assistance to others.  PBHHH given me that opportunity by providing professional training with knowledgeable nurses, doctors, social workers and other health care professionals.  Their guidance has enabled me to meet the challenges of being s hospice volunteer, and I am very glad that I did it.

Connie C.

Pemi-Baker Hospice & Home Health
2022-06-27T12:20:25-04:00

Connie C.

While I was familiar with Hospice for many years, I only have been a hospice volunteer with Pemi Baker Hospice and Home Health (PBHHH) since October 2021.  When I retired, I began searching for volunteer work that would allow me to give back to my community.  A newsletter from PBHHH arrived in my email announcing training for hospice volunteers.  My family had experienced the need for hospice twice, once in Ohio and again in Florida.  The relief my family and I felt when the hospice volunteers arrived was beyond measure.  I want to bring the same kind of assistance to others.  PBHHH given me that opportunity by providing professional training with knowledgeable nurses, doctors, social workers and other health care professionals.  Their guidance has enabled me to meet the challenges of being s hospice volunteer, and I am very glad that I did it.
https://pemibakerhospicehomehealth.org/testimonials/the-rewards-of-being-a-hospice-volunteer/

You give of yourselves day & night without end!

To the Pemi-Baker Hospice Team--Words really can't express my feelings-

Your help during one of the most difficult times of my life is SO appreciated.  I'm so grateful that because of you, Doug was able to get his wish not to spend the last of his days in a hospital, but at home with those of us who loved him.

And to be constantly reassured that if I needed anything you would be there-oh my gosh-ANYTIME!  Well, you people need to know how much you are appreciated.  You give of yourselves day & night without end!  God Bless you and thank you!

Pam O.

Pemi-Baker Hospice & Home Health
2020-06-11T07:31:14-04:00

Pam O.

To the Pemi-Baker Hospice Team--Words really can't express my feelings- Your help during one of the most difficult times of my life is SO appreciated.  I'm so grateful that because of you, Doug was able to get his wish not to spend the last of his days in a hospital, but at home with those of us who loved him. And to be constantly reassured that if I needed anything you would be there-oh my gosh-ANYTIME!  Well, you people need to know how much you are appreciated.  You give of yourselves day & night without end!  God Bless you and thank you!
https://pemibakerhospicehomehealth.org/testimonials/you-give-of-yourselves-day-night-without-end/

“My home physical therapy was fantastic.”

Pemi-Baker provided very good home therapy. All their therapists were pleasant, helpful in offering suggestions for better functioning after surgery, and practiced good health protocols. They were also very prompt in showing up for scheduled appointments.

Elizabeth B.

Pemi-Baker Hospice & Home Health
2019-11-07T12:26:12-05:00

Elizabeth B.

Pemi-Baker provided very good home therapy. All their therapists were pleasant, helpful in offering suggestions for better functioning after surgery, and practiced good health protocols. They were also very prompt in showing up for scheduled appointments.
https://pemibakerhospicehomehealth.org/testimonials/weve-loved-the-swim-lessons-at-pemi-baker/

“Your generosity with your time and your loving care is appreciated more than you know.”

Thank you to everyone who played a role in taking care of my mother and giving her the freedom of remaining home while suffering from dementia. Your generosity with your time and your loving care is appreciated more than you know. A special thanks goes to Macayla and Colleen, who visited her on a regular basis, and to Lauren who was helpful in connecting us with state services.

Terry W.

Pemi-Baker Hospice & Home Health
2020-01-17T12:43:19-05:00

Terry W.

Thank you to everyone who played a role in taking care of my mother and giving her the freedom of remaining home while suffering from dementia. Your generosity with your time and your loving care is appreciated more than you know. A special thanks goes to Macayla and Colleen, who visited her on a regular basis, and to Lauren who was helpful in connecting us with state services.
https://pemibakerhospicehomehealth.org/testimonials/i-was-ready-to-give-up-before-i-met-the-pemi-baker-team/

“Pemi-Baker Hospice services provided kind, professional, competent services every step of the way-and even vaccinated us all for Covid/19!””

Our primary nurse, Fred, was outstanding, and others who filled in (Cathy, Penny, Colleen) were wonderful and a credit to your organization. Fred, you were amazing, not only for mom but for my husband and I as well. I will forever be grateful for your support, wisdom, humor and kindness, all along the end of life journey for mom. I am so deeply thankful that circumstances conspired such that mom was able to die at home, and your role made that time as seamless as it could be made.

Paula W.

Pemi-Baker Hospice & Home Health
2020-01-17T12:31:13-05:00

Paula W.

Our primary nurse, Fred, was outstanding, and others who filled in (Cathy, Penny, Colleen) were wonderful and a credit to your organization. Fred, you were amazing, not only for mom but for my husband and I as well. I will forever be grateful for your support, wisdom, humor and kindness, all along the end of life journey for mom. I am so deeply thankful that circumstances conspired such that mom was able to die at home, and your role made that time as seamless as it could be made.
https://pemibakerhospicehomehealth.org/testimonials/im-so-happy-that-i-found-pbch/

“Everyone is so understanding supportive and kind.”

From the director to the nurses to the health care workers.  So cheerful, helpful and accommodating.  This is our second time receiving assistance from Pemi-Baker and we are very lucky to have found this amazing group!  Thank you for your excellent care and compassion.

Leila L.

Pemi-Baker Hospice & Home Health
2020-01-17T13:19:24-05:00

Leila L.

From the director to the nurses to the health care workers.  So cheerful, helpful and accommodating.  This is our second time receiving assistance from Pemi-Baker and we are very lucky to have found this amazing group!  Thank you for your excellent care and compassion.
https://pemibakerhospicehomehealth.org/testimonials/everyone-is-so-understanding-supportive-and-kind/

Your courage during Covid-19 does not go unnoticed

Hello. We just wanted to take a moment and let you know how much we truly appreciate all that you do for us in these trying times. You're commitment to the health of our community is a special thing, and we know that you are working under stressful conditions due to the Covid 19 crisis. We realize that in order for you to treat those who may be ill, you are putting you're own lives and even you're own families lives in danger, and that is truly a courageous and honorable thing to do. We want you to know that it does not go unnoticed. Thank you all for all that you do!

Bryan and Renee C., and our mom Joan

Pemi-Baker Hospice & Home Health
2020-06-11T06:27:43-04:00

Bryan and Renee C., and our mom Joan

Hello. We just wanted to take a moment and let you know how much we truly appreciate all that you do for us in these trying times. You're commitment to the health of our community is a special thing, and we know that you are working under stressful conditions due to the Covid 19 crisis. We realize that in order for you to treat those who may be ill, you are putting you're own lives and even you're own families lives in danger, and that is truly a courageous and honorable thing to do. We want you to know that it does not go unnoticed. Thank you all for all that you do!
https://pemibakerhospicehomehealth.org/testimonials/your-courage-during-covid-19-does-not-go-unnoticed/
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Pemi-Baker Hospice & Home Health
101 Boulder Point Drive, Suite 3
Plymouth, NH 03264

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